What Information We Collect and Why
When you open an account, we collect your mobile number, email and the wallet details you provide for deposits and withdrawals. We need this to verify your identity, process payments through bKash, Nagad and Rocket, and reach you about account activity or support requests. We record
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deposit and withdrawal transactions to maintain your balance history and comply with financial record-keeping requirements. We also log session data such as IP address, device type and browser to secure your account against unauthorised access. We do not sell or share your personal information with third
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parties for marketing purposes. All data is stored on secure servers with encryption at rest and in transit. Access is limited to staff who need it to operate the platform and answer your support queries. We retain account data for as long as your account is
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active, plus the period required by local financial regulations after closure. If you want to review what we hold or request deletion after account closure, contact our support team through the channels shown below. Availability of services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.